FAQs

How long is delivery?

Stock items are delivered within 10 working days of your order being placed. For items which are out of stock, we provide you with an estimated date and will never leave you hanging! 

 

How do I track my order? 

Once we've got your order ready, tracking information will be provided regarding your delivery so please include a phone number and email address when ordering.

 

What if I am unhappy with my order? 

We include every single little piece of information we can possibly think you may need when when showcasing our girls on Benatti. If you are not satisfied with your order for any reason whatsoever, just send us an email on info@benatti-london.com or call us on 01923 914670 and we will do everything in our power to make it right for you. 

 

What if my order is damaged? 

One thing we ask is that when you receive your delivery you check all of the packaging thoroughly for no visible damage before you sign for your new furniture. If you open the box and you find that something is anything less than perfect then please let us know, so we can make it right for you. 

 

How do I find out more information about an item? 

We know our girls like the back of our hands! If there's any information that isn't included on the website please ask away and we will be more than happy to help you get further acquainted.