Shipping & Returns
- Delivery is Free of Charge for all orders anywhere within mainland Britain, except DD, IV, KW, FK, AB, KY, PA and PH postcodes where there will be a surcharge. Please contact us for a quotation before placing your order.
- For any questions on surcharges please contact us.
- Deliveries are usual within 5 - 16 working days
- Our standard delivery service operates Monday to Friday. Saturday deliveries, or a guaranteed time slot on a weekday can often be arranged, and we will do whatever we can do meet your requirements. Please contact a member of the team for more information.
- Larger items may be transported directly to your home by trained staff equipped to handle heavy goods. Please be aware that for some larger and/or heavier items, and for those products that are not dispatched from our primary warehouse, we may only be able to offer ground floor delivery. (Dependent on current COVID government regulations)
- For delivery to the Isle of Man, Isle of Wight, Scottish Islands, Channel Islands and Northern Ireland, additional delivery charges may apply depending on size and weight of the product. Please contact us for a quotation.
- Smaller items may be delivered by a parcel service.
- All deliveries require a signature by an adult over the age of 18. It's important to check all parcels upon arrival for any signs of damage, please make a note of any box damage on the delivery note before signing for your order.
We're sure you will love your Benatti order, but if for any reason you do not, you can return it within 14 days of delivery for a full refund (excluding return fee, prices on application) once the product has been returned to us. Simply contact the team within 14 days of receipt.
- Once the item has been dispatched refunds cannot be offered
Please note: Assembled products are non-returnable unless faulty.