Terms & Conditions


Company Registration Number 11175397


This Website (www.benatti-london.com) (the "Website"), is owned by and operated by Benatti Ltd. ("Benatti-London", "we" or " us") If you have any questions regarding the Website or our terms and conditions, or if you would like to discuss any products you've purchased from the Website, feel free to contact us by email at info@benatti-london.com

From time to time Benatti run amazing promotions and offers on selected products or lines. All qualifying Offers will be automatically applied to your order. These Offers are subject to the below T&C’s:

i.Valid on full-priced items and cannot be used on sale or promotional items which are already discounted unless otherwise stated on the listing.

ii.They cannot be used in conjunction with any other offers. 

iii. They are only valid for a limited period of time as specified in the marketing communication on the website and cannot be used outside of that period.

iiii. If an item is returned which brings the amount spent below the qualifying level, the offer value may be deducted from any refund.

iiiii. All orders are subject to stock availability and we reserve the right to cancel, amend or extend offers at any time, without former notice.


On occasions Benatti-London will publish Voucher Codes via email, website or any other marketing channels. The Voucher Codes enable a discount to be applied to your order as specified on the marketing communication. To apply the Voucher Code online enter it as requested during our Check Out process. The discount will then be applied to your order, subject to the terms and conditions below:
i. Voucher Codes are only valid on full-priced items and cannot be used on sale or promotional items which are already discounted unless otherwise stated on the product listing;
ii. Voucher Codes cannot be used in conjunction with any other offers 3. Voucher Codes are valid for a limited period of time as specified in the marketing communication, they cannot be used outside of that period;
iii. If an item is returned which brings the amount spent below any qualifying level, the offer value may be deducted from any refund.
iiii. Voucher codes are for use by the intended recipient only and proof of privilege may be requested;
iiiii. All orders are subject to acceptance and any improper use of Voucher Codes may result in the cancellation of your order;
iiiiii. All orders are subject to a stock check and availability. We reserve the right to withdraw, amend or extend offers at any time, without prior notice.

iiiiiii. Specific offer terms and conditions are provided with each Voucher Code - information specific to that offer, please check the marketing material on which it is highlighted.


Some Voucher Codes are valid on sale-discounted items and this will be clearly stated within the promotion. All other terms and conditions are as per "Voucher Codes" terms and conditions as per stated above.


These terms and conditions together with our Privacy Policy or any other policy referred to in these terms and conditions ("Terms") apply to your use of and access to our Website. These Terms will apply to any contract between us for the sale of any product including any order placed by you for any product over the Website.

Please read these Terms carefully and make sure that you understand them before ordering any product from our Website. You are more than welcome to copy, paste and save this terms and conditions for future reference.

If you do not agree to these Terms, please do not order and stop using our website immediately,

We will update and change our terms from time to time and any changes will be effective from the publication of the new terms on the Website. Every time you wish to order products, please check these Terms to ensure you understand the amends or changes which will apply at that time.

Your use of our Website is governed by these Terms and our Privacy Policy or any other policy referred to in these terms and conditions. You agree that the information you provide when placing an order is true and accurate in all respects. We only use your personal information for the purposes detailed in our Privacy Policy (eg dealing with orders and accounts, processing payments). You will notify us of any changes to that information. Whenever you make use of a feature that allows you to upload content to our Website, or to make contact with other users of our site, you must comply with these Terms and any applicable laws.

Any content you upload to our Website will be considered non-confidential and non-proprietary. Benatti-London have the right to use, copy, distribute, reproduce, exploit, modify, alter and/or disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our Website constitutes a violation of their intellectual property rights or of their right to privacy.

It is our sole discretion to deny you access to our website if we believe you have violated of any of these Terms, any law or the rights of any third party or was not respectful to others.

We will not be responsible, or liable to any third parties, for the content or accuracy of any content posted by you or any other user of our site and you hereby agree to be responsible to Benatti-London for and indemnify us and keep us indemnified against all costs, damages, expenses, losses and liabilities incurred and/or suffered by us as a result of any claim in respect of your use of the Website.


Like many other websites, Benatti-London uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver you a better, more personalised service.



By placing an order with us you agree to and accept these Terms. If you are unhappy with or unclear about any aspect of these terms, please feel free to contact one of our customer service advisors before placing an order with us at info@benatti-london.com.  Please note we can not take orders over email, all orders are to be placed via the website.

By placing an order for the delivery of goods via www.benatti-london.com you are making an offer to Benatti-Ltd to deliver the goods detailed in your order upon the terms described in your order. Once you have placed an order for goods (and delivery, if applicable) we will send you confirmation that your order has been received but this is not a confirmation that your offer to purchase the goods (or for them to be delivered) has been accepted. A contract between you and Benatti-London for the sale and delivery of our goods will be sent once an order has been accepted, processed and despatched to you. Prices and availability of goods are subject to change without notice.

We aim to process all orders as quickly as possible so that you receive your items promptly. We are sorry that it is not possible to cancel or amend your order before you receive delivery.

If you would like to add products to your order, please place a new order for these items online. If it has not been dispatched we will try our best to add this on, it some cases this might not be possible.


We currently accept payment by Visa, MasterCard, American Express, G Pay and PayPal.


Please note that a delivery charge will be added to your order value where appropriate. All dates quoted for delivery is an estimated delivery date only and may be subject to change. Benatti-London cannot accept liability for any loss or damages (whether direct or indirect) if delivery takes place at any time other than the estimated date for delivery.


Although we have made every effort to be as accurate as possible, the measurements indicated including weights, dimensions and capacities shown on our site are approximate only.

The images of the Products on our website are for illustrative purposes only. Although we have made every effort possible to display the colours accurately, we cannot guarantee that your computer will display the colours accurately or reflect the colour of the Products. The Products that are delivered to you may vary slightly from those images.


Where a popular product is out of stock or a brand new range is about to be launched we will provide a due in stock date and offer you the opportunity to place a pre-order. Date of arrival will be displayed in the description box. In order to reserve the stock for you we will take payment at the point you place your pre-order. Although we endeavour to provide accurate due in stock dates there are times when circumstances out of our control may cause this date to change. Where a due in stock date changes and you have placed a pre-order we will contact as soon as we know to keep you updated. Your legal right to cancel applies to pre-orders.


All prices quoted on www.benatti-london.com are accurate at the time of publication, are quoted in pounds sterling and where appropriate are inclusive of UK sales tax (VAT) at the current rate but excludes any delivery costs, which where applicable will be added to the price of the Products and set out as part of the total amount due during the order process.


The information contained in this website is for general information purposes only. The information is provided by Benatti-London and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arise out of, or in connection with, the use of this website.

Through this website you may be able to link to other websites which are not under the control of Benatti Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

The limitations of liability in these conditions shall apply equally for the benefit of Benatti-London and any other associated company of Benatti Ltd.

While Benatti-London uses reasonable actions to ensure that the information on this Website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Benatti-London will not be responsible for any errors ans results arising from the use of such information. Benatti-London takes reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this Website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer systems.

Benatti will not be liable to you or be deemed to be in breach of these Terms or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond of our control.

Benatti-London may assign or transfer any of its rights or sub contract any of its obligations under these Terms to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these Terms except with the specific permission in writing of Benatti-London.

No person who is not a party to these Terms shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.


ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this Website in any form is prohibited. Apart from copy, print (one copy only) or download extracts of the material on this Website for the sole purpose of using this Website in good faith for domestic purposes or placing an order with Benatti-London.


To the extent it is possible to exclude the application of other laws and regulations, these Terms and your use of our Website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

Any uncertainties in the interpretation of these Terms of Service shall not be construed against the drafting party.

Please forward any question to info@benatti-london.com.